Privacy Policy
Introduction
This Privacy Policy (“Policy”) outlines how LifeTent Behavioral Health, LLC (“Provider,” “we,” or “us”) collects, uses, discloses, and protects personal information obtained through the provision of outpatient psychiatric mental and behavioral health services. This Policy applies to individuals (“Clients” or “you”) seeking mental health treatment. By using our services, you consent to the practices described in this Policy.
Information We Collect:
a. Personal Information:
We collect personal information, such as name, contact details, medical history, insurance information, and demographic data, to provide effective and personalized mental health services.
b. Health Information:
We may collect information about your mental health conditions, symptoms, treatment history, and related information necessary for diagnosis and treatment.
c. Payment Information:
If applicable, we collect billing and payment details to process payments and insurance claims.
How We Use Your Information:
a. Treatment and Service Provision:
We use your information to assess, diagnose, and provide appropriate mental health treatment and related services.
b. Communication:
We may use your contact information to communicate appointment reminders, treatment updates, and relevant information related to your care.
c. Billing and Insurance:
We use your information to process payments, submit insurance claims, and manage billing inquiries.
d. Quality Improvement:
We may use de-identified information to evaluate and improve the effectiveness and quality of our services.
Information Sharing and Disclosure:
a. Treatment Providers:
We may share your information with our healthcare professionals and staff involved in your care to ensure effective treatment.
b. Third-Party Service Providers:
We may engage trusted third-party service providers to assist in areas such as billing, electronic health record management, and secure data storage.
c. Legal Requirements:
We may disclose your information if required by law or in response to a valid legal request.
Data Security:
a. We implement technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure.
b. We maintain industry-standard security practices to protect data integrity and prevent data breaches.
c. Despite our efforts, no security measure is completely foolproof, and we cannot guarantee the absolute security of your information.
Data Retention:
a. We retain your personal information for the duration necessary to provide mental health services and comply with legal obligations.
b. Upon the termination of services, we may retain records for a specified period as required by law or professional regulations.
Your Rights:
a. Access and Correction:
You have the right to access and correct your personal information held by us, subject to legal limitations.
b. Withdrawal of Consent:
You have the right to withdraw your consent for the collection, use, or disclosure of your personal information, except where it is necessary for legal or contractual obligations.
c. Privacy Preferences:
You may request limitations on the use and disclosure of your information for specific purposes.
Children’s Privacy:
Our services are intended for individuals across the lifespan and we do not knowingly collect personal information from individuals under the age of 18 without parental consent. If we become aware of any such information, we will take appropriate steps to delete it.
Updates to the Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our information practices. We encourage you to review the Policy on our website regularly.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the contact information provided on our website.
By using our outpatient psychiatric mental and behavioral health services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.