FAQ
Frequently Ask Questions (FAQs) and Answers
Can I get prescriptions for medications?
Yes, we prescribe and manage psychotropic medications through our telehealth (virtual or remote) service. We may not prescribe controlled substances with a high risk of psychological dependence and addiction, such as benzodiazepines (Ativan, Xanax, Klonipin, Valium, and others) and stimulants (Adderall, Vyvanse, Ritalin, and others), through telehealth services. Rest assured that our providers (prescribers) will empathetically listen and work with you to identify effective medications to manage your symptoms, achieve complete remission of symptoms, and prevent future relapses.
Do you offer telehealth / telepsych services?
Yes, we will provide your mental health services remotely or virtually, using secure private video and audio technologies over the internet, at a location and time of your choosing. You will be able to access quality personalized care from your cellphone, tablet, or computer.
What insurances do you accept?
We accepted the following health insurances:
- Oscar Health
- Blue Cross Blue Shield of Massachusetts
- United Healthcare
- Oxford
- Cigna
- Aetna
- Point32 Healthcare
- Optum Behavioral Health
- UMR
- Golden Rule
- US Health Group
- GEHA
- Harvard Pilgrim Health
- TUFTS
- Meritain
- Coventry
- Nippon Life Benefits
- Chapman Boone
- Evernorth
You’re responsible for any copays, coinsurance, or deductibles associated with your health insurance plan. Your insurance will cover the rest.
For more information on accepted health insurances and self-pay/private-pay, click here.
Do you accept self-pay or private-pay?
Yes, self-pay is accepted as below;
- Initial diagnostic evaluation:
- $199
- 60 minutes
- Comprehensive assessment
- Medication management
- Follow up session:
- $99
- 30 minutes
- Medication management
- No-show or Late cancellation:
- $75 fee
- Cancellation must be a day (24 hours) before scheduled appointment to avoid $75 charge.
- If a patient is not physically present in the state (Massachusetts) specified on the intake form, they must cancel their consultation within 24 hours to avoid a late cancellation fee.
For more information on accepted health insurances and self-pay/private-pay, click here.
What ages of clients do we see?
We see teenagers (13–17 years old), young adults (18–24 years old), and adults (25–64 years old) for psychiatric behavioral health evaluations and medication management.
In what state can I get psychiatric services?
Our psychiatry medication management services are only available across the state of Massachusetts.
Do you know your right as a patient?
Learn more about “Patients First” – a new law which requires your health care provider
to give you more information about charges for hospital stays, medical procedures, health
care services, or referrals.